While much of our research explores the increasing roll-out of data systems in public and private institutions, our latest report, Automating Public Services: Learning from Cancelled Systems, looks at another current development: The cancellation of automated decision-making systems that did not fulfil their goals, led to serious harm, or caused significant opposition through community mobilization, investigative reporting, or legal action. The report provides the first comprehensive overview of systems being cancelled across western democracies.
The report identifies 61 ADS that were cancelled across Australia, Canada, Europe, New Zealand and the U.S. and presents a detailed account of systems cancelled in the areas of fraud detection, child welfare and policing. A short article summarising the research findings was published in The Conversation here.